Introduction

Welcome to IE Infinity (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how ieinfinity.com collects, uses, discloses, and safeguards your information when you visit our website or engage with our global trading, sourcing, and distribution services.

By accessing our site or using our services, you consent to the data practices described in this policy.

Information We Collect

As a B2B general trading company, we collect information necessary to facilitate global procurement and logistics. This includes:

A. Personal Information

  • Identity Data: Names, job titles, and roles of contact persons at your organization.
  • Contact Data: Business email addresses, phone numbers, and physical office addresses.
  • KYC & Compliance Data: Government-issued identification (where required for customs/export compliance), tax identification numbers, and trade license details.

B. Business & Transaction Information

  • Trade Data: Details about products sourced, requested quantities, shipping destinations, and preferred Incoterms.
  • Financial Data: Bank account details, VAT/Tax registration numbers, and billing addresses for invoicing and cross-border payments.
  • Logistics Data: Consignee details, notifying party information, and warehouse delivery specifications.

C. Technical Data

  • IP addresses, browser type, time zone settings, and operating system data collected automatically when you visit ieinfinity.com for site optimization and security.

How We Use Your Information

We use your data to execute the core functions of our “Borderless Inventory” model:

  • Trade Execution: To process purchase orders, invoices, and sales confirmations for bulk inventory.
  • Logistics Coordination: To book freight (Sea/Air/Land), manage customs clearance, and generate shipping documentation (e.g., Bills of Lading, Certificates of Origin).
  • Global Compliance: To conduct denied party screening, ensure HS code compliance, and adhere to international export/import regulations.
  • Communication: To provide updates on shipment status, inventory availability, and market intelligence (pricing disparities/arbitrage opportunities).

Sharing of Information

We do not sell your personal data. However, as a global integrator, we share data with trusted third parties to fulfill transactions:

  • Logistics Partners: Freight forwarders, shipping lines, and trucking companies to deliver goods.
  • Customs & Regulatory Authorities: Government bodies at origin and destination to ensure legal entry of goods.
  • Warehousing Providers: Third-party logistics (3PL) hubs in key regions (e.g., Dubai, Rotterdam, Singapore) for stock management.
  • Financial Institutions: Banks and trade finance partners to facilitate cross-border payments and letters of credit.

International Data Transfers

Crucial for Global Trade: Because we operate a global supply chain, your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws. We take appropriate measures (such as Standard Contractual Clauses) to ensure your data remains protected during these transfers.

Data Security

We utilize enterprise-grade security measures to protect your trade secrets and personal data:

  • Digital: SSL encryption for website data and secure servers for client databases.
  • Operational: Access controls ensuring only authorized logistics and procurement staff can view sensitive client information.

Your Data Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data (subject to legal retention requirements for trade/tax records).
  • Opt-Out: Unsubscribe from our market intelligence or inventory alerts at any time.

To exercise these rights, please contact us at info@ieinfinity.com.

Cookies

We use cookies to analyze website traffic and improve your sourcing experience. You can choose to disable cookies through your browser settings, though this may limit some features of our site.

Changes to This Policy

Global trade regulations evolve. We may update this policy periodically. The “Last Updated” date at the top of this page will reflect the most recent revisions.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Compliance Team:

  • Email: info@ieinfinity.com
  • Website: https://www.ieinfinity.com